Chanson Cabs

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Frequently Asked Questions

FAQ Chanson Cabs


  • Q.  What are the services offered by Chanson Cabs?

  • A.  Chanson Cabs provides point to point pick and drop cab service, which is available for

          24*7, 365 days a year.


  • Q.  How can I book a Chanson Cabs?

  • A.  You can book a chanson cab by calling at the customer care help line no. which is

          4777 - 4777 or you can login to our website www.caratcall.com and book online.


  • Q.  What are the fare charges of Chanson Cabs?

  • A.  Our day charges are Rs. 23/km starting 5 am till 11 pm and 25% extra night charges

          applicable starting 11pm till 5am.


  • Q.  Do you have any booking charges if booked via Call Centre?

  • A.  Yes, you will have to pay Rs. 50 towards booking charges if booking is done via our

          call centre.


  • Q.  Do you have any booking charges if booked via Chanson Cabs Website?

  • A.  No booking charges to be paid if booked via our website.


  • Q.  Do you have any minimum charges?

  • A.  Yes, Rs. 100 is the minimim which the customer will have to pay for availing our

          services.


  • Q.  Do I have to pay for toll charge?

  • A.  Yes, you will have to pay for Toll, MCD & Parking Charges.


  • Q.   Is there any charge for cancelling a Chanson Cab?

  • A.  Yes, you would have to pay Rs. 100 as cancellation charges if the driver has reached

          the pickup point.


  • Q. Do I have to pay for any waiting charges, if not then how much time is       provided for waiting?

  • A.  No waiting Charges till 30 min; and Rs. 50 for every subsequent 30 mins.


  • Q.  Do you charge for luggage?

  • A.  No, we don't charge for luggage, however the luggage carrier on our cabs can

          accommodate two medium sized bags.


  • Q.  How will I pay for the service?

  • A.  You can pay to the chauffer at the end of the journey as per the meter.


  • Q.  Can I hail a Chanson Cab from road side?

  • A.  Yes, you can hail a cab directly from road side.


  • Q.  Is it available for NCR regions as well?

  • A.  Yes, we provide services to the entire NCR region.


  • Q.  Can I get a packaged tour?

  • A.  As of now we only provide point to point service.


  • Q.  Do you provide services for out station as well?

  • A.  As of now we only provide service within Delhi and NCR region only.


  • Q.  In which cities is a Chanson Cab available?

  • A.  As of now we are only operating in Delhi NCR, but we would very soon introduce

          our services in other major cities well.


  • Q.  Do I need to register at Chanson Cab website before booking?

  • A.  No, currently you are not required to register on Chanson Cabs Website.